Badly Explained support
Need a hand?
We’re here to help. Preferably with a better explanation.
gooduse.labs@gmail.comA few good answers.
How do I play?
Read a deliberately indirect clue and guess the familiar movie, TV show, song, sport, or nostalgic favorite it describes. Reveal the answer. Enjoy the “of course” moment. Play another round.
Can I play by myself?
Yes. Choose Solo, make your guess, then reveal the answer. Tap Got It or Missed It to track how many you knew.
Can I play with friends?
Yes. Choose With Friends, add your players, and use one phone. Everyone guesses; after the reveal, award points to whoever got it first.
Can we play in teams?
Yes. In With Friends, add team names instead of individual player names. Guess together and award points to the winning team after each reveal.
How does the full-game unlock work?
Badly Explained is free to try. After the introductory experience, a one-time in-app purchase unlocks the full game. There is no subscription or recurring fee. The app shows the price from the App Store before you purchase.
How do I restore my purchase?
Use the same Apple Account you used for the original purchase. Open Badly Explained, tap the gear icon on the Home screen to open Settings, then select Restore Purchases under Your Game. Follow any prompts from Apple.
If your purchase still doesn’t appear, email gooduse.labs@gmail.com with the message you see. Please don’t send payment-card details or account passwords.
How do I report a clue or another problem?
During a game, tap the three-dot button to open Report a Problem. You can review the report before sharing it by email, or copy it to send yourself.
For other issues, email gooduse.labs@gmail.com. Include your iPhone model, iOS version, app version (shown in Settings), and what happened. A screenshot can help.
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